Average Reviews:
(More customer reviews)This unit replaces a Keurig mini that I now us for travel. It makes a flavorful, hot cup of coffee. I have been a Keurig fan for three years. I purchased this machine in Feb. 2010 from BB&B. Like other readers, I have had a few pump problems when there seemed to be an air lock in the pump and water would not flow into the heating chamber. The instruction booklet tells you to turn it off and unplug the unit, then restart. I have found that when I refill the water tank I just need to make sure it is properly seated and tap it to make sure the water is getting into the hose that pumps it into the heating chamber. I also use the hot water feature the first "brew" after refilling the tank to make sure the pump is pulling water. (The easiest solution to the pump "problem" is to not take the water chamber off of the base and just refill it with a pitcher as needed.) I did some online research and found that this pump problem was suppose to have been fixed since I purchased my machine. I might have returned this machine for the newer "fixed" model if the BB&B where I purchased it had not closed. I love the coffee from this machine and have had no further pump issues since employing the solutions noted above.
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